Sarasota, United States
4167 Clark Rd
N/A
+1 9412193111
Like many other people have already said, Rachel is wonderful. Working with her has truly changed my life. She is incredibly insightful and one thing I loved about her right away is the fact that she pushed back on me when I needed it. She was the first person to ever do so. At the moment I knew she was the one for me. She changes her approach with me based on my needs. When I need a kick in the pants she gives it to me and when I need sensitivity and understanding she gives me that too. I used to drive from another county to see her. Now I plan to see her over Skype since I am 600 miles away. I have no desire to look for someone local to talk to. She’s the best. And yes, Debbie in the front office is awesome.
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I have seen Rachel Thorpe for some time now, and so very pleased with everything and everyone! Debbie at the front desk is so kind, she put me at ease right away on my first visit. Rachel is awesome! She truly cares and is so easy to talk to. The life tools I’ve learned have changed my life.
My son saw a counselor here temporarily and in my opinion, the service was kind of useless. I didn’t receive any advice to aid him and the counselor only participated in short, minimal conversation with him. I understand that he is young but if anything, I would have liked to hear some advice in dealing with or responding to his temper appropriately. I received no helpful information and he did not benefit from these visits. At most, the counselor would read him a book and make him happy for 10 minutes. I’m looking for actual, therapeutic advice and guidance for my son....not a babysitter. So I wouldn’t recommend taking a kid here. My last straw was when I wasn’t reminded for an appointment and missed it. They’re supposed to call ahead of time as a reminder and failed to do so. I was charged for the missed apt, which I would agree with if I actually got a reminder call. How do you pick and choose when to remind patients of their apt? I called and spoke with a woman who said “well you know, cell phones are unreliable” which is just sketchy. There’s nothing wrong with my phone, the problem is an incompetent staff. In my opinion, they don’t care if you show up or not, they just want your money. I can tell they’re understaffed because during my last apt, as I was about to check in, the desk lady said “hold on, I have to run across the street for trash bags” and left. It’s completely inappropriate to leave the building while you should be tending to the front desk and the patient. Reading other reviews on here about bad service, I’m glad I no longer take my son here.
I have been in therapy for many years and GCP is really dedicated to providing a positive experience. When you walk in and are greeted by the staff you feel like you are a part of the family. Not only have I received solid therapy that has helped me to look at life differently , but I enjoy conversation with office staff. They also have little chihuahua dogs in the office that are sure to put a smile on your face.
I've seen Rachel Thorpe for many years now. I actually drive 45 minutes for my session, that's how much I respect and appreciate everything she has done for me. I have recently decided that I no longer wanted to be on any RX prescriptions for my \issues\ and instead of pushing me towards them (like I hear most doctors ) she gave me other natural alternatives. In the begining I was very hesitant about going, but I couldn't be happier I did. Rachel is great at what she does and her staff is wonderful. Thank you!
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