Swadlincote, United Kingdom
Glamorgan Way, Church Gresley
DE11 9JT
Swadlincote
United Kingdom
+44 1283227870
Great to me helped me wen i needed them receptionist are polite and helpful and doctors listen when i speak to them
like
I have found every member of staff at the surgery, whether GP, Receptionist, or Nurse, to be incredibly helpful, kind, empathetic and patient. This surgery seems to run efficiently in that I am never normally waiting more than ten minutes over my appointment time, and I can request an appointment in advance or on the day of an emergency, whenever I need. It’s clean welcoming and the staff all do a tremendous job, remaining human and on a level with their patients.
My mother always said if you can't say anything nice, don't say anything at all, so that's where I am leaving this review.
Absolutely appallingly being told someone will ring you back tomorrow but nobody ever does.
Where to start! Awful receptionists who think they’re medical experts and wnat to know everything. When you call by phone which can take 20 minutes before anyone answers, they will pick up (you can hear the background chatter) then put the phone down on you. They are using COVID as an excuse not to give a service. If I had the luxury of choice, I would go elsewhere. 2 star rating as the doctors, if you get to speak to them are ok.
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