Great Yarmouth, United Kingdom
Suffolk Rd
N/A
+441493601696
Chose Simpsons as my local dealer was not my cup of tea. Contacted Simpson and straight away I felt comfortable. I explained my differences with my local dealer and was reassured they would meet my expectations. I have now had my work completed and I am very pleased. All the staff I have spoken to were knowledgeable, polite and honest. My bill was as expected. The complementary checks were not hunting for work. I would and will highly recommend them. Thank you.
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I just bought Skoda Rapid from Simpsons and the experience I had was absolutely excellent. I live in London and I didn't consider buying a car from so far away, but when I showed an interest in one of their cars, they have made a personalized video of the car and sent it to me next day in the morning. I loved it! I put deposit down and after a week the car was ready for collection. I had to travel all the way from London. Paul was so kind he collected me from the station, we had a test ride in my new car, he also offered me beverages, explained everything and answered every question. The car I bought is year 2015, but looked like new. New pollen filters, air conditioning, full service was done before I collected the car as well as paint polish. I also have 2 years warranty, 2 years services, Breakdown cover for 2 years within UK and Europe, 2 years MOT, so I don't have to worry about a thing for next 2 years. Highly Recommended Skoda Dealer. Also I had to travel back to London and Paul called in the morning to check if everything is ok and if I like the car. To me this is what's called Excellent Customer Service. Thanks so much to Paul! Little update after 3 months, what a great car... took us all the way to Czech Republic and back, see the picture... no issues whatsoever
Only went to collect a friend whose car was in for mot. I have bought a car from here before. Staff always friendly
Car serviced as expected. No problems and a good courtesy car (new Octavia)
Having bought an approved used car I found on the day of collection it hadn't been serviced as they claimed. These omissions would have invalidated the Skoda backed warranty as the car hadn't been serviced according to Skoda requirements. They put the car back through the workshop to complete the outstanding work, soIso accepted the car after a 3 hour delay. I drove the car home only to experience the airbag failure warning lights coming on, and upon further inspection signs of a repair to the front of the car that hadn't been disclosed. So, this was my first and last dealing with Simpsons, probably should have informed Skoda UK of their failings.
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