Great Yarmouth, United Kingdom
Gapton Hall Rd
N/A
+44 1493664151
Used Pertwee and Back for 3 years now (since moving here in 2017) and I have found they always provide a comprehensive and thorough service package. As a main dealer they are not the cheapest but I'm keen to ensure extended warranty conditions are full adhered to so for me it's a cost worth paying for the extra peace of mind.
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Well pleased with the service and my car
Brought my Motability car in for it’s first year service today, was informed last week that if it was there for 8:15am it would be the first car & would be dealt with quickly if I would like to wait. Yes I was there for 8:15 & yes I waited, and waited, and waited over 2 hours later I went to the reception desk & asked how much longer my wait would be, without any comment the receptionist stood up and walked away, I am left standing not knowing what was happening, she then reappeared and handed me a plastic bag with my car key in. No apology no comment no kiss my ... nothing. To say I was not impressed would be an understatement. The emailed car report is completed with a time of 9:00am. Will go elsewhere in future if this is the ‘best customer service they can offer!!!!!
Thank you Tom for amazing service and delivery of our new FordKuga today! Felt very safe through the whole experience with all the COVID measures you have in place.
That's the wife with her new car
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