Blackburn, United Kingdom
68 Northgate, Ewood
N/A
+44 125451425
Ordered my child’s school PE WARM UP HOODIE 3 months ago, paid in advance been told It would only take couple of weeks, everytime I call to ask they’ll say it’s still pending. My child is freezing cold in winter when she has PE outside!! Now they are closed for lockdown. Just couldn’t get any better
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Excellent customer service and allowed me in to buy my daughters uniform on short notice because I was unaware of the appointment rules. Whittakers needs to learn how to respect customers, there staff are inadequate and have no people skills. Will always shop at grays from now on. Thank you to all the staff at grays.
After waiting for my appointment to come patiently all week I was disappointed by my visit today. Upon entry there was nobody to greet me. I entered the shop and waited for the only nearby assistant to come off the phone. Then another assistant appeared and checked I had an appointment at which time somebody else came with a clip board and ticked my name off their list. The door behind me opened and a man entered, the assistant asked him of he had an appointment which he said he didn't but she still let him in with a number of children in tow. Then an assistant came down from upstairs mentioning that her mum would be coming even though her appointment was later in the week she was come g today. It's NICE to know why they didn't have any stock of the only thing I went for 2 school skirts. The assistant helping me actually attempted to give me a completely different schools' skirts after she discovered they did not have any for the school that I required. I know we all make mistakes, she was a little wet behind the ears as was all of the assistants in that shop today but she was constantly distracted the whole time. I will not be visiting again by choice.
Excellent service ,in and out in 15 minutes for almost full high school uniform.
Excellent quality and service. A huge thank you to Paul for going that extra mile and hand delivering a cardigan for my little girl!!
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