Grantham, United Kingdom
68 London Rd
N/A
+44 1476575887
Had my tracking done at the Grantham branch using a half price offer from their website. Dropped my car off and told to come back in half a hour. On my return it seemed to me that I got a pay me and go attitude … no print out of before and after like other places I've been? So I asked what they did. I was told one side needed adjusting and the thing was pretty much seized but they got it adjusted and its not been done for a while. I also queried the price as online it says front tracking is 30 so I was expecting to pay 15 but was charged 16 as apparently the offer is on the walk in price 32 .. saving is a saving but might be worth putting the walk in price on the website. Every member of staff in the building I could see were in the reception office and I just got the vibe everyone was miserable. Customer service could be improved even if its a fake, even for people who don't spend much It shouldn't make a difference as I could be a returning customer when I need tyres, etc but I wont be. The steering wheel Isn't straight but as I only popped in as I was running a errand in Grantham I cant justify making a journey back just for that in what's happening in the world and tbf I'll rather take it else where with a print out.
like
Fast efficient service and they do the oil flush service before the oil change. Extra few mpg and hopefully a few more thousand miles from my trusty Honda. Thanks guys.
nice friendly staff, always a pleasure
Top service, cheers
Take note ordering tyres on line is significantly less expensive than buy in the depot and the depot staff are not trained to tell us!
Deli
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