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+442072265500
One of the last real hi-fi shops left in London. Demo facilities are excellent and I could have chatted to Paul for hours.
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Walked in without an appointment to take a look at a Rega turntable. Was immidiately helped and made to feel welcome by Sophie. She took the time to replicate my home set up in their demo room, and set up two different turntables with a fantastic selection of demo records. Very knowlagable! Will definitely be back to purchase the turntable I was shown. Thanks for the great service!
Grahams were very accommodating when I had a last minute request to demo a pair of B&Ws which I ended up purchasing. Service was fantastic throughout. Very knowledgeable staff and they didn’t attempt to up sell, making sure that I selected equipment that was fit for my system. Would highly recommend.
Good afternoon David I have taken the time to write to you, as I had the most wonderful experience with your company. I called yesterday as I wanted another pair of B&W stands for my speakers. The gentleman I spoke to asked me what I wanted, called me back 10 minutes later to advise they would be in today, took payment over the telephone, emailed me the invoice and today I came in and collected them. When I called this morning I mentioned my interest in a pair of B&W speakers and when I arrived at 2.00pm to collect my stands he had them ready for me to listen to. I then proceeded to spend over 30 minutes in musical heaven and the gentleman helping me was an encyclopaedia of knowledge. When I went to leave the store, I was asked where I was going and I said the tube - ‘oh you can’t carry those to the station I will give you a lift’. I usually avoid going into shops to make purchases, as I find it easier to do it online and often the shopping experience is disappointing. I am so grateful for such a wonderful experience. I know a few interior designers in London and whilst I am not sure whether they have every had much interaction with audio and visual installations, I will be recommending Graham’s anyway. Thank you so very much. Oliver
Outstanding customer service. After sales support is the best I’ve experienced. Will, Darren, Andy and others have all been excellent. Highly recommended provider of equipment and service. I wouldn’t consider looking elsewhere.
Deli
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