Deeside, United Kingdom
3-5 Chester Rd E, Shotton
N/A
+44 1244831110
Great customer service. Quick turnaround. Work done was spot on. Communication excellent.
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Been in this morning to get a spoke replaced! This is what a bike shop should be like honest down to earth! They have helped me out so many times in some cases charging me a couple of packets of biscuits . You will not find a better bike shop in the area!! I've seen some of the reviews saying there not helpful or there ignorant, but ever thought they maybe busy fixing bikes or dealing with another customer! I suggest you go in have a chat about whatever you need and then walk around look up stairs and marvel at the old school bikes there awesome!! Keep up the great work guys
Very rude person who runs the shop. Don't expect any customer service if there is anything wrong with your repair or your purchase. Quite simply he shouldn't be running a shop at all and does not understand good customer service at all. His responses to simple queries are just rudeness. There are much better bike shops locally. Avoid if you can
Spoke to Graham today to locate a bike that was in for repair over a year ago. He was totally abrupt and said that if a bike hadn’t been collected in 6 months it would be sold. He said the policy is to text when the times up to collect. Neither could I say if we had a text as could he but his manor was appalling, talking over me and repeating the policy verbatim as if speaking to a child. I bought 3 bikes when the racer was left for repair and felt that maybe he appreciated the business. Definitely one of the people who you shouldn’t spend money with and no problem as I will not again
Really impressed with the great service and customer care from this bike shop. Thank you Graeme weigh cycles
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