Cambridge, United Kingdom
191 Histon Rd, Arbury,
$$$
+44 1223350688
N/A
We have just had a meal from the golden wok for my wife's birthday. It was delivered within 20mins of ordering and the food was absolutely fantastic. We will definitely be ordering from them again in the future
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Great local takeaway, respectable prices and great quality. Chicken balls had the perfect texture, lovely and 'golden'. Wish they would do salt and chilli chips. Free prawn crackers with our order which is always welcome. Special fried rice was tasty too. Frankly the chips were slightly underwhelming - lovely texture but could do with a touch of seasoning.
The best chinese we have had in a long time! Everything was freshly made and REAL meat was used! Can't wait to work our way through the menu. Would highly recommend, plus was super fast! Thank you, keep up the excellent job
Really, not a great Chinese Takeaway, I'm unhappy to report. Not the most expensive place - but - that's obviously because the quality is low. Low prices, low quality. Very rude staff! Saw the 'chef' or at least one of them, pick up our pancake rolls with his bare hands, and attempt to shake & squeeze some of the excess grease off. I asked the girl behind the counter if his hands were clean, to which I got a very sarcastic answer of \yes they're clean\, and then she rolled her eyes as she walked back in. Now, in a pandemic, with customers having to stand outside whilst waiting for their food, and wear masks etc, doing the above is actually quite unpleasant. I've tried it there twice, and on the first occasion, the chow mein I ordered was, for want of a better word, burnt. The noodles had a really smoky & burnt flavour, and the edges of some of the noodles were hard. The vegetable pancake rolls are literally dripping in grease - and I mean dripping! The bottom of the bag had a good couple of centimetres of just oil swimming around! Second time it was just as bad, without having to write an essay. Personally, I wouldn't recommend this place to anyone!
It's a real shame. Been a customer for years but last night was so dissapointing. I understand last night of all nights was going to be busy so I ordered at 6:20 and was given a 2hr delivery time (standard lately). I waited, called after 2hrs 20 mins and was told it was not yet out for delivery and the drivers weren't back yet. I didn't want to wait another hour so I asked to cancel and was told quite rudely and abruptly that it was already cooked. (Am I supposed to let my cooked food sit there for another hour then?) I explained a courtesy call would have been nice about the very late delivery. I would have quite happily accepted a cancellation and let it go but the lady went off to speak to someone about it and I heard quite stern conversations in the background along the lines of 'she's not getting a refund'. I was really shocked and why wouldn't I get a refund even if I paid card!? Luckily, I was paying cash. They shouldn't have accepted orders they couldn't fulfil in time. They need to look at their delivery service as there is no estimated time on delivery until you book then it's pot luck as to whether it will be 1 hour, 1 hour and a half or 2 hours or more. Because of last night, I'm no longer a customer, which is such a shame. I think the place needs some training in customer service, for all staff it seems. One of the delivery drivers was always lovely (Northern guy).
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