Coventry, United Kingdom
135 Radford Rd
N/A
+442476597591
The owners are friendly and helpful and always greet you with a smile.
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Great selection of alcohol and best prices would recommend to anyone. Best in town.
Great knowledge on the history of the wines, spirits & ales, perfect if you want to impress at a dinner party and sound like you actually know what you’re talking about! I love supporting small businesses, especially as they are the cornerstone of our community & a friendly face!
Well to start with I have used this shop a few times over the years but sadly mostly bad experiences. There is only one female member of staff who actually has proper customer service skills. The rest are so rude, unprofessional and down right humiliating for no good reason. Myself being short in size, having a baby face and not always dressed me best is never an excuse or reason to treat ‘customers’ this way. I always carry ID with me to show and I’m accepting of the fact I get asked despite being 25 and 26 in December. I always treat people with respect, I don’t expected to be given dirty looks and spoken to so rudely. When asking about price of alcohol and while browsing I was rudely spoken to. When I went to ask about prices I was quoted them by the other female member of staff while she finished serving another customer who had 2 1L bottles of alcohol and was getting another bottle and was served politely. Then when I asked for 2 1/2 bottles I’m told I’m only to be allowed to be served one as they can also sell personal consumption. I have never been so insulted in my life to be of been treated like this again and again by the same people in this store. I will never be setting foot into this establishment and if you ask me I don’t think others should either they treat you like dirt. It’s a shame as they do have a really nice worker who is always friendly, polite, friendly and most importantly conducts herself in a professional manner and for that they get one star rating from me.
The owner & staff have the manners of alley cats, but it's handy if u want something late at night but if u prefer politeness & manners then go elsewhere.
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