Glasgow, United Kingdom
20, 200 Woodville St
N/A
+44 1416730280
Excellent service. Fantastic customer support and best part is cheapest in UK with good quality goods.
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I ordered acrylic panels for secondary glazing in October 2019. I paid a premium for 'polished edges' and delivery to France - total cost 742. The goods arrived in two separate parcels. The smaller panels (1st parcel) were intact, the four largest (2nd parcel) were smashed (insufficient packaging) None of the edges on any of the panels were \polished\, the edges were rough and cut marks were clearly visible. After two months of atrocious customer (lack of) customer service I was eventually refunded for the smashed panels but he refused to accept that the edges on the other panels were below standard. I'm now out of pocket to the tune of 131 (the premium for 'polished edges' paid for but not provided). As these panels were intended to be surface mounted secondary glazing, I cannot use them with unfinished rough and jagged edges. In summary, a very disappointing experience compounded by a customer \service\ which is anything but. Truly dreadful
Ordered few times from this company. Was very happy with the service and quality. And best price for sure.
Placed two orders simultaneously, one via eBay which was so inaccurately cut they were unusable. Seller agreed to refund but never did (not a problem as will be refunded by PayPal). The other order was placed directly on website - they took the money but never supplied the goods - no answer to any emails. Buyers beware.
Excellent product and best price , we buy from these guys a lot, very helpful and accommodating
Deli
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