Glasgow, United Kingdom
1413 Dumbarton Rd
G14 9XS
Glasgow
United Kingdom
+44 1419590749
Just wanted to to thank the lovely Vet who helped us say goodbye to our beloved dog Lucy. She was very kind and caring at a very difficult time. We felt very grateful for her gentle and warm approach.
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Always a pleasure, excellent customer service and professional doctors. Flexible and forthcoming.
Got a lot of dental work done here for my rescues teeth, on their recommendation of course. Initially I was happy with the service. Since then I have come back for his check ups, all fine, but then by a few months later I thought something wasnt right so took him back. The girl that took us wasnt the same girl as before and looked at his mouth for all of 4 seconds before declaring there was nothing wrong. No follow up information or advice despite the change in behaviours that I'd mentioned to her, just charged 30 for that (after all other payments obviously.) I just trusted her and assumed I must have been wrong. Months go by and now he's waking up through the night whimpering along with all the other behavioural changes I'd mentioned to the girl previously so I messaged them on the app. They got back to me really quickly the next morning but were totally unsympathetic to what I had told them. Not even an apology just went on about how everyone else is happy with the service and felt the need to mention that they were one of the only vets open just now because of the virus obviously- so basically like it or lump it. Really not what I expected from this business at all, I'm thoroughly disappointed.
Very helpful and friendly. It puts my mind at rest knowing that they are there to help my little hedgehog Sprinkles.
We've been using this practice and their other one in Queen Margaret Drive G20 for several years now with multiple dogs and can't recommend highly enough. First class service from arranging an appointment through visit and any aftercare required. Friendly and experienced staff who really care for our pets' comfort and wellbeing. Thanks as always x
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