Glasgow, United Kingdom
1 Muriel St, Barrhead
N/A
+44 1418761777
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very cheap and pleasant workers.
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Phoned yesterday 1/7/20 ordered wood for my new fence posts and slats was delivered next day at half 10. Great service very fast delivery especially during these times. Guy on phone was really helpful. Great company.
Have been here a couple of times and service is both helpful and friendly . Always a reason to return .
Had refrained from posting a review because these have been an exceptional few months, but I'm about to start a new project which I'd previously have sourced materials for from here. So I thought I'd see how their rating has faired and if anyone else's customer experience has been as disappointing and unexpected as my own. It seems so. Before Covid I went out of my way to buy materials here for small projects around the garden as they were competetive on price. Tried to buy some materials in May and was promised delivery three times. Each time I managed to speak to someone the excuses got lamer. I wouldn't have minded being told they couldn't fulfil my order, but I was repeatedly told it would be delivered and so I waited and kept calling and trusting. That desire to support a local family business cost me time and when it dawned on me that I was just being strung along and they weren't actually taking my order it was too late to start the project. I'll gladly pay a little more to shop somewhere more competent in future to at least get some customer service and certainty. Being competetive is about more than pricing and making loyal customers feel like mugs and wasting their time is inexcusable.
Good quality fencing material. Service and delivery excellent. Highly recommend using Barrhead timber
Deli
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