Nuneaton, United Kingdom
School Walk
CV11 4PJ
Nuneaton
United Kingdom
+44 8082235508
Wheelchair-accessible entrance
Please don’t put your loved ones in this home. All staff break confidentiality and data protection. When you complain to management you get told it will get sorted but it never does.
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This is a fantastic care home, i am gobsmacked to see these bad reviews. My mum has lived at gildawood for 3 years and is very happy. She is given the best care by all the amazing staff there. I only visit every other week now as i dont worry about her. All the staff are obviously very good at their jobs and have great pride in the care they give. They are always friendly and the home is very clean. Would recommend this home for anyone's loved ones that need caring for.
The team make you feel extremely welcome, right from Jo the manager all the way through the entire team. The little details throughout the whole home goes a long way to making it a warm and cosy home. Well done!
Still makes me angry the conditions of this home and their failure to provide my mum with dignity good food and good care. Please do not leave your parents here and don't believe their promises. The threats of staff your mum will be worse if you move her the staff insinuating you didn't visit enough to see the care they gave. Apparently only smelt the days I went in. The residents only left in lounge on their own the times I visited. They caused so much stress at an already terrible time dealing with loss of parent to dementia. I will never forgive myself for placing my mum in their care and not moving her more quickly as believed they would take action.
Lovely welcoming home, friendly staff & management, providing excellent care to all residents & supporting family members. Have been with the home 2 yrs and wouldn’t want to work anywhere else!
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