Stowmarket, United Kingdom
Stowupland Rd
N/A
+44 1449773800
I gave my car for mot and services they told me it passed. I went to get my car they have told me 519 to pay. I asked them before you do anything why you haven’t asked and give the price? ( they said we don’t call and tell our customers how much will it cost) Every garage before they fix or do anything they call and give the price how much will it cost. I’m shocked and really sad I did pay the money because I’m not that type of person. Never take my car Gammer service again.
like
Really good family run garage , very reasonable prices and very traditional values with regards to customer service . Happy to use them over and over again
Great customer service and friendly staff
Made welcome as always.
They are cons, sloppy and don't communicate well. Took car in Monday due to airbag light being on, never called back to notify us what was wrong and what was happening like they said they would, had to call ourselves, was told they had to order the part in, thursday or Friday the job will be done, fair enough, waited still didn't get a call so we called up again to be told Monday or Tuesday, then got told the part wasn't made anymore and they fixed the problem, went to pick it up, the dashboard was going heywire, said it wasn't doing tht before and got the response \well I don't know if that's true\ they would know if it was true as they would have seen it themselves and addressed it to fix it, told us it was the cluster and would be 180 to repair, paid 80 for the job they did and got another mech to look at it, they did a sloppy job of fixing the airbag bits and placed screws back wrong, he tidied the job and sorted it for 20 the cluster was absolutely fine, they fixed the car with the engine still attached to the battery and when it should be disconnected so the dash just need to regulate hence it calming down a few days later, the mech saying if the cluster does ever go it should be 60 with a little bit of labour, glad we brought the car back when we did.
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