Frome, United Kingdom
Grove Ln
N/A
+441373467712
I needed to replace a number of Garden power tools and a few hand held ones also. It was a substantial order. All appeared in stock on line as I placed the order. A helpful colleagues spoke on email over the weekend about one tool not being in stock and needing to be back order, but confirmed would send balance of the order. Unfortunately on Monday whole order was cancelled and money refunded. I sent an email asking for confirmation and no reply, poor service.
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The woman who served me to get my chain for my chainsaw was lovely now the chain went blunt after 2 cuts but apparently its hit something half way up a tree the guy was very rude towards me and my colleague wouldn't recommend no customer service skills what so ever
Always helpful and have good knowledge 10 out of 10
Reasonable, Nice staff.
Deli
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