Frisco, United States
4500 Hillcrest Rd # 140
N/A
+14693319933
This is a clean place. They keep everything sanitized and wipe down for next appointment very regularly. My son improved a lot in only 2 months. From saying only two words to saying while sentences, colors, shapes, animals, emotions. I would definitely recommended them.
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It has been a very long time since I have been treated as courteously, timely, and effectively in a health related facility as was the case in my visits to Summit Speech Therapy. (Waiting time in her reception room less than 5 minutes on every visit.) I have a progressive neuromuscular condition which is causing increasing difficulty in swallowing. It never occurred to me to see a speech therapist about this issue, nor did my neurologist make such a suggestion. I was with a group of other adults with the same neurological condition and several of them suggested that I see a speech therapist. A few minutes of research confirmed to me that speech therapists are trained, not only to correct speech issues, but also in the relief of swallowing and certain breathing difficulties. I made an appointment for an initial consultation with Amanda, the owner of the practice. She took an extremely thorough history, conducted a brief physical examination, and thoroughly explained to me what therapy she recommended as potentially helpful. Following the session she sent me a comprehensive summary of our meeting, her findings and a proposed treatment plan going forward. Because my situation was a little unusual for the normal practice of the other therapists in the office, she proposed doing my treatment sessions herself. The treatment plan contemplated 4 further sessions, but she was so efficient in the follow up treatments, that only 2 sessions were necessary. There was absolutely no attempt at selling further treatments or sessions. She taught me 3 different strategies to deal with swallowing difficulties if they occurred while I was eating, and one of them was perfect for my situation. Since the sessions I have had no difficulty in swallowing all of the food in my mouth and the danger of aspiration has been virtually eliminated. Her office accepts Medicare and took care of all of the billing and collection details.
A waste of time! I showed up to my scheduled initial evaluation with my toddler to meet with Amanda, but the place was closed. After I contacted her I decided to wait the 20 mins she said it will take her to arrive. I tried to be understanding because sometimes things happen that are out of our control so I was gracious about it. Once she showed up the evaluation went well and she did a great job at communicating with me about my child's needs and how they can help her. She then said to give her a 2-3 days to assign a therapist to my child and that she will schedule us to return the following week Thursday. By Wednesday I had not yet from them so I decided to send them a follow up email up to make sure the appointment was still on. She replied by asking me to give them a couple more days to assign a therapist and secure the schedule, which I didn't mind, although I wondered what would've happened if I had never contacted them and just showed up to the appointment. But anyhow, after that communication was sent I NEVER HEARD FROM THEM AGAIN. This is unacceptable, unprofessional, and it was a waste of my time. It's difficult enough to get two small children ready to be on-time for an early morning appointment, to then realize that the therapist is running late, then go through an entire evaluation, which lasted over an hour, not hear from them ever again. Unbelievable and highly disappointing!
Amanda is compassionate,supportive and amazing . My son loves her a lot. It's been a pleasure so far working with her. Our son has made very quick progress in last 6 months from almost nonverbal to taking in 4-5 word sentences now. I am very pleased with their efforts and happy to have made a right decision to go with them. I would highly recommend Summit Speech Therapy.
We have been bringing our son for a year to this clinic and I have found every individual with utmost professionalism and devotion. They go above and beyond to fulfill your needs and provide great support for their patients and the caregiver. They are very understanding in every aspect of customer service. The only drawback we have is that our house is not closer to their location. I recommend them to everyone I know.
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