Fort Lauderdale, United States
3291 W Sunrise Blvd
N/A
+1 9543063165
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Terrible customer service. No regard for anyone’s time. I was told my items would be ready in 3 hours. I dropped them off at 1:00, came back at 4:55 just in case and my things still weren’t ready. The lady had the nerve to tell me “I don’t know why you come, I told you I call you.” Well you said three hours..I gave you almost 4..
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Good service excellent work! Hector was awesome very patient with me.
Great service, affordable prices , very good quality. We do our business shirts all the time with them and very happy !!! I highly recommend them
ZERO STARS!!! This place is the MOST DISGUSTING AND UNPROFESSIONAL PLACE YET! I placed an order for my work shirts on 8/10/17 (Thursday); the pick-up date was scheduled for 8/23/17 (Wednesday). On 8/20/17 (Sunday) at 3:34 P.M. they called to confirmed my Wednesday pick-up. On Saturday, 8/26/17 (3 days after the scheduled pick-up date) I went by to collect my order but it was not ready. I asked why they didn't give me a call so I wouldn't come out in the pouring rain with my child. The owner, a curly haired \woman\ caught a nasty attitude and decided to return my clothes and not complete my order. I told her that was very unprofessional and she started to curse and behave in a nasty manner... she even pointed in my sister's face. It took her about 10-15 minutes to locate my items as there were bags with all customer orders all over the floor... the place looked like an actual dump! She refused to provide my receipt stating that she decided to cancel my order. She said the receipt was already in the garbage (the garbage was right next to her). I informed her that I will be filing a complaint with the Management at Swap Shop (which I did) and leaving reviews on social media; her reply was, \I don't need your business\. I guess she doesn't know that the business is nothing without the customers. Her teenage boy started cursing as well, using profanity, and putting up all sorts of hand gestures. I would not recommend this place to a dead dog. Customer service and work ethics are extremely poor. DON'T GO THERE!
Poor very poor customer service. Placed an order over a week ago! Requesting pick up on Wednesday. Go into business on Friday the week of order not ready... can't find the order that a deposit is on. Asked to come back in a few hrs. Come back not only is the order incomplete it was done in the wrong color was told not their fault... I've had plenty of items made bit this is it... I do not recommend this place
Deli
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