Fontana, United States
17968 San Bernardino Ave
$
+1 9098293034
N/A
I went to Superior looking to buy a 4 cycle blower. I told them I had a 2 cycle and didn't like having to deal with mixing fuel so I wanted a 4 cycle. The salesman sold me a Stihl, told me it was a 4 cycle and I also bought some of their fuel that he said had no additives so it was better for the motor. After a month I ran out of fuel. I went back to purchase more and they were out and didn't know when they were getting more in because of Covid. I then went to the gas station bought gas and went to work. Well the motor seized because unbeknownst to me they had actually sold me a 2 cycle blower. They will not stand behind their service, claim that they told me it was a 2 cycle, and claim they even went over using mixed fuel. All BS and I would recommend going to anyone else besides this place. They are dishonest and refuse to admit that they misinformed me.
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BEST customer service ever They repaired my lawn mower and blower pretty fast. They made it run like brand new. They also even taught me about the gas and how it contains ethanol and how that affects my small engine equipment, I will definitely keep coming back here again. And I recommend this place to everyone!!!
Great customer service. They were very helpful explaining what happens to the gas in the machine and how harmful it is when it sits for too long. I’m so thankful to know that information so I won’t let my machines sit around anymore now I know to run it til the gas runs out. They also cleaned my machine very well and made it look brand new that I couldn’t even recognize my machine. Very professional!!!!!
Paid to get blower and weed eater diagnosed , I was told both item where not repairable . I thought that was odd , so I started to look into them . My blower needed new spark plug and weed eater had a collapse fuel line due to clogged fuel filter .I diagnosed them my self with in minutes . I can’t believe they didn’t check for basic items like spark plugs and filters , like I did .Maybe they didn’t even look at it at all and just took my money . I feel like I got robbed .
Great customer service. They repaired my lawnmower and weed eater pretty fast. They made it run like brand new. They also even taught me about the gas and how it contains ethanol, and ethanol is what clogs up the carburetors. I will be coming back here again. And I recommend this place to everyone!!!
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