Worcester, United Kingdom
32 The Shambles
N/A
+441905863210
Disgusting service by the front of house staff very rude even on entering the property left my iPad with them for over 2 weeks on the proviso that it would cost 80 too 100 pounds and would call me if it was any more ! they didn't phone me once to tell me any information or when it came back to the shop when I came back to the shop they told me it had cost 130.00 this repair had already been done and was made to feel I had to pay it not consulting me of the extra money so this is what I did ! I had the staff member speak to me very rudely again! When I get home I look at the iPad and the middle button is moving around and getting stuck worst experience I have ever had and the device is now broken in another way !
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Requested assistance to purchase a case for iPad mini. They suggested a case, I purchased it but it didn’t fit, they refused to refund the case even though they had suggested which one I need to buy. Shocking customer service, Avoid
Lovely man who runs the shop, although the phone screen which they replaced with my apple one with was terrible quality, the colours were very off... and the touch kept ghosting. For 60, it was definitely not worth it, went back and asked for a refund which they were happy to do... Although they wanted to charge me 20 to have my old screen put back on as I was using there time so I rang Mobile Solutions which is just down by the river in Worcester and they were happy to take the terrible quality phone screen off and put on one of theirs on which was A LOT better quality (nearly as good as apples screens!!!), without charging me anymore money than the screen costs. Luckily I got my 60 back and didn't have to pay the 20 to have it taken off!!
Excellent service, very quick, friendly staff. Would definitely recommend to anyone needing their phone fixed or screen protectors.
Malik has been so helpful. My sons phone kept searching for network & he couldn't use it. Malik fixed the phone & helped my son on several occasions. Makes a change to meet someone so helpful & genuinely kind. I would recommend this phone shop to anyone.
Deli
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