Fix Auto Luton

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Luton, United Kingdom

fixautoluton.com
Auto body shop and maintenance· auto repair shop· car repair· Auto body shop· Car repair and maintenance service

Fix Auto Luton Reviews | Rating 4,6 out of 5 stars (5 reviews)

Fix Auto Luton is located in Luton, United Kingdom on 69-75 New Town Rd. Fix Auto Luton is rated 4.6 out of 5 in the category auto body shop and maintenance in United Kingdom. We are an expanding network of more than 100 independently-owned, fully-branded franchised bodyshops through the UK. Our managed growth strategy has seen the Fix Auto UK network expand significantly over the past 2 years with new franchise locations, bodyshop openings and major expansion. Our success is down to our proven business model, built on providing the tools and support to drive transformational change and increased profit. This success is complemented by our reputation as pioneers in new repair technology systems and processes, which enables our franchisees to improve customer service and reduce repair times and cost. We manage successful relationships with seven of the top 20 UK motor insurance companies and collectively our network repairs over 150,000 vehicles per year. Fix Auto represents a high-quality, self-training, self-auditing network of repair centres focused on creating value, controlling costs and providing the highest levels of customer satisfaction. From our Head Office in Leicestershire, our expert team of network support staff provide wide-ranging specialist support in IT, finance, process administration, operations, sales & marketing. We show the way in sharing and implementing new solutions to ensure we are continually adding value to our franchisees.

Address

69-75 New Town Rd

Phone

+44 1582457778

Amenities

Gender-neutral toiletsToilets

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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M

Martyn Cohen

I had my car repaired by Fix Auto through an insurance claim and found the communication to be really good. Frequent updates. Very organised. Helpful. The guy who collected the car was super friendly and helpful too. All made simple and hassle free. Thank you!

O

ONwoods Upwoods

Always very busy in here and lots customers standing outside and speaking to the mechanics.

N

neilystew

My experience of Fix Auto in Luton has been one of the best accident repair experiences I have ever had. From the day my car was picked up after an accident, to the day I collected the car from them in Luton, the communication of has been excellent. My car also had some mechanical damage to the steering rack due to the accident which meant a new one had to be ordered from Mercedes in Germany and there was a couple of weeks delay, this didn't bother me as I was in a rental courtesy car. Fix Auto would always let me know what was happening with the back ordered parts and their latest estimated time of arrival. When the mechanical side of he repair was finished Fix Auto gave me a call to say they could now start the bodywork repairs, (with the steering broken the car couldn't be moved easily for anything else to be worked on) within a few days my car was finished, quicker than they had told me so all good. When I went to pick up my car I was able to leave the Enterprise Rental car there and just swap over, so no hassle at all for me. Paul met me out the front where my car was parked and we went over the repairs and the cars final condition. It was immaculate and looked brand new! The repair was completely unnoticeable and the finish was to a very high standard. I was very grateful for the customer service Fix Auto provided and the repair was to an exceptional high standard. I have worked in a bodyshop myself in my early years, so have always been very critical of repairs when I have had to have them in the past. Fix Auto Luton had done a great job and even with my critical eye, I cold not find any fault. My thanks go out to these guys and gals that work there, exceptional customer service, excellent communication and an exceptional repair. I would whole heatedly recommend them to anyone.

K

Kimberley Paterson

Wow! I cannot praise Fix Auto Luton enough. Extremely professional, work carried out on the car was of the highest standard and their customer service was amazing. They kept me updated along the way and actually called when they said they would!

D

David Brown

Excellent service fantastic repair.

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