Firenze, Italy
Via Arturo Ferrarin, 30
N/A
+39 55306071
In-store shopping
Car hireCar washOil change
VERY NEGATIVE EXPERIENCE. I had my lotus serviced there, and I was supposed to only pay for oil and materials; no service charge. I was charged 38 VAT for each liter of a normal Castrol that can be bought on other partners or on-line for about 10/12/L. I feel like I've been ripped off, completely disturbing event. When I asked at least for a discount they told me about close-to-zero margin when it comes about oil, and applied a humiliating 10%. In a world where customer services should be the basic I strongly believe I will never get back there for any trouble at my car. I would have prefered being charged for their professionalism or unique services rather then paying 4times the same oil bottle. EXPERIENCE TO BE REMEMBERED so not to get any close anymore.
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Fantastic Volvo service. We are on our roadtrip from Finland to Sicily and found ourself in cartrouble at Tuscany. Service manager Stefano gave us great help and service spoke great english and his technicans (Alexcandro?) were great problem solvers outside of the box. Great work.
Gently and consistent. Always good service.
Very professional approach to customers. I came here with idle problem on my V40. It was solved within a few minutes. I was on my way home to the Czech republic and I was surprised how fast the repair was done. Thank you very much.
Marco number one
Deli
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