FireAngel Safety Technology

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Coventry, United Kingdom

fireangel.co.uk
Innovative Technology That Saves Lives.· Safety equipment supplier

FireAngel Safety Technology Reviews | Rating 3,8 out of 5 stars (7 reviews)

FireAngel Safety Technology is located in Coventry, United Kingdom on Sir William Lyons Rd. FireAngel Safety Technology is rated 3.8 out of 5 in the category innovative technology that saves lives. in United Kingdom. One of Europe’s leading home safety products suppliers leading the way by manufacturing and supplying innovative fire and carbon monoxide safety solutions. It’s simple really. We are a business with a clear plan: We design, manufacture and supply products that save lives. Our comprehensive range of products under the FireAngel and AngelEye brand offer a level of protection and performance few can match. We believe everyone should be properly protected with affordable and reliable home safety products. We work with passion and seek to inspire those that work for us in the same way and encourage all our staff to ‘make a difference’ to our business every day.

Address

Sir William Lyons Rd

Phone

+44 3300945830

Company size

51-200 employees

Headquarters

Coventry, Warwickshire

Founded

2000

Accessibility

Wheelchair-accessible entrance

Open hours

...
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H

Helen Shepherd

My alarm was ringing intermittently and so I rang Fire Angel. They were very good and explained the solution, but also took my details, so if I had the need to call back, they would have everything. Very good service

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G T

Great service , very helpful staff would highly recommend! Keep up the good work:)

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Simon Green

My smoke alarm was within the 5 year guarantee period but started emitting a low battery warning. This has happened before but on both occasions the customer service has been exemplary. On the first occasion the contact talked me through delinking the alarms to identify the culprit (they are wirelessly linked). On both occasions the alarm was replaced. It would have been 5 stars but for some reason I didn't receive the replacement within a couple of weeks and had to remind them to send it. However, the replacement duly arrived in a few days. Well done, an excellent company to deal with and I will certainly buy their products in the future.

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Mark Boodhoo

Battery for our FireAngel smoke detector went flat during warranty. Contacted Technical Support through web-site, replied by email to say replacement was in the post. It arrived in a few days. Delighted! Thanks for your help

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John Weller

The lady to whom I spoke was kind, courteous and efficient, and the replacement smoke alarm was received by me 5 days later on Saturday as she stated. Thank You very much.

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Richard Toulson

Shocking company, really poor customer services. Support is terrible. Email after email and when I called they hung up on me. I am severely disabled and they leave me without fire protection cover. Outrageous. Update: After writing a letter to the MD I have a new smoke detector. Shame the first customer service handler was so objectionable. But all good now.

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Janet Mitchell

My telephone enquiry was answered promptly and convincingly, suggesting call handler was knowledgeable. Solution suggested to cure alarm sounding on my ST-200 smoke detector appears to have worked.

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