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Had a great experience buying some vintage Chateauneuf du Pape. Next day delivery and great customer service in contact with me the whole time. Highly recommended.
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I am very satisfied with the very high level of service provided by Fine Rare Wines. They are my 'go to' Wine Merchant for the best the Wine world has to offer. Never fussy or stuffy they are service driven and incredibly friendly. I am so impressed with the knowledge and can do attitude from C.E.O. and all the members of staff.
I had a very negative experience with Fine and Rare Wines (UK). Having reach out to gain appraisal for my small wine collection which I have amassed through auctions over the years I was met with communication from Evelyn Aurellus-Haddock whom not only didn’t reply to my message regarding the valuation was quite curt in her response when chased (1 week later) and quite rude in her response to my questioning regarding her appraisal. The appraisal prices too were quite short of what various tracking websites states their valuation. I will hold onto the bottles for now and use another service when I have amassed more of a collection in years to come. The reviews on here seem to be mostly regarding purchasing rather than commissioning Fine and Rare to sell wine- hence their high reviews in this. I would not recommend them to sell wine on your behalf.
Used FINERARE a few months ago to course some exciting new champagne that I hadn't come across before. Was more than impressed with the customer service provided, and the champagne I received was exemplary. Would definitely use again next time I'm looking for something special, and would certainly recommend!
FRW provide an excellent service. Unfailingly helpful and they offer some fabulous wines at reasonable prices. I've been a happy customer for many years.
Deli
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