Fernie, Canada
1562 9 Ave
N/A
+1 2504236937
Awesome service. They were able to diagnose and fix my tap issue in a very short period of time. Professional and easy to deal with. I would recommend copper-tip to everyone in Fernie and the surrounding area.
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I REALLY STRUGGLED WITH THIS ONE! After over 3 months of botched work and intermittent communications I called a company from Sparwood. They ripped out Copper-Tips HRV install and got another working in 1 day. Without threatening the owner I tried to get a refund and was given another run around…. “Boy doesn’t this show what an amazing person you are. Guess your lovely true colours are shining now. As for your Hrv I told you today I will make it right and you can hang on until I figure it out and speak to tech and deal with book keeping on my end. And don’t worry your amazing attitude will not affect the credit I will be sending you. And on another note you are not welcome on my property ever and if you do I will be calling the rcmp and all of my employees have been notified of you. I will email you when I get around to it and get to figure it all out. Thanks.” If you want to deal with this kind of drama call Copper-Tip Don’t believe a word the owner says. I was conned! Response to the Response from the owner.... The inside of the Concentric vent was intentionally cut away to make it fit allowing the exhaust air to flow back into the house. The entire HRV install was for nothing and the Copper-Tip technician ran off. My furnace would not even fire! I was never reached out to or given any kind of credit.
Copper Tip was responsive and quick. It was Thanksgiving weekend and no one was answering on call services. Copper Tip answered and came immediately. They were professional and courteous. Explained in detail our issues and were happy to walk us through why it happened. We required a follow up service to switch out our plumbing under the sink and they came quickly and had it done. I would not hesitate in recommending Copper Tip to anyone.
We used Copper Point for the first time last week and were extremely impressed. They were responsive and timely in their response and their service technician Chuck Jennings was awesome. Not only did he solve our faucet issue he helped on a couple of other issues as well. We'll definitely use them again.
Fast ,amazing,knowledgeable service !
Deli
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