Felixstowe, United Kingdom
31 Orwell Rd
N/A
+44 1394274307
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V. Disappointing regular pharmacy closed. Wanted to register here but after 4 weeks of trying still no answer to telephone. In isolation so cant visit, really disappointing.
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Had an awful experience, having paid for and booked an appointment online we were turned away from our flu jabs. The lady on the counter was nothing but polite and tried to help as best she could however her hands were tied by the pharmacist who was exceptionally rude. He refused andto give us the jabs we paid for based on age and at first refused to even give me a simple note to say we were turned away so I could try get a refund. The reason I asked for the note is according to the online system we have had our appointment and been given the jabs as they didn't officially cancel the appointment. The worst thing is we may not be over 65 but my partner has less than 75% lung capacity and is high risk. The icing on the cake is a week earlier a boots employee was at our work handing out flu jabs to tens of healthy under 35's yet this boots pharmacist apparently can't give a high risk mum of 2 the jab she's paid for. I will ensure to only go back to the Hamilton road store in future as I have nothing but good things to say about that one.
Lovely little chemists with very helpful staff
They have an advertised phone number but nobody ever answers
Great pharmacy staff are really friendly. 5 stars definitely
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