Fearnalls Estate Agents

My wife and I met Richard sometime in October after viewing dozens of houses in Chester, Crewe and Manchester and meeting countless estate agents. Richard established himself as a forthright and well-informed professional immediately. We had viewed so many houses with estate agents who either didn’t know the council tax or the condition of the boiler or, at times, didn’t bother to show us around the property. Richard was early and had all the windows and front door ajar and was masked up to greet us. After asking my few generic questions regarding the property, I asked him about the timeframe and general procedure of buying a property as a FTB. In about 15 mins, Richard clearly and concisely outlined the entire purchasing process for us. I left the viewing extremely confident of Richard’s ability to help us close the deal and push it through as quickly as possible. After our offer was accepted, Richard met us in the evening to show us around again and answer more questions posed by my more knowledgeable friend. After the first viewing, I liked the property a lot, but it was Richard’s insight and knowledge that alleviated our initial apprehension about buying a property. After exchanging money and gaining the keys, Richard met us at the property and made sure we turned on the gas, water and electrics. He is a consummate estate agent. If we ever sell or rent the property, Richard and Fearnalls will be our first choice.

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Richard was \on the case\ and very proactive in managing the sale of my mother's bungalow after her death. He kept us informed throughout and showed excellent judgement in moving the sale on quickly. This was very helpful as I live some distance from Chester. Richard also went above and beyond in dealing with a plumbing disaster at the property and helping to rehome the fish in the pond. A stellar service and recommended unreservedly!

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We could not fault the service received by Fearnalls. The honest and professional approach was refreshing and certainly welcomed, and all of our expectations were exceeded. Richard made the whole experience a lot less stressful and helped us through step by step and nothing seemed to much trouble. Would certainly recommend without a doubt.

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Very friendly hands on service. Able to see or talk to someone face to face if necessary. Very responsive to calls and queries.

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We can’t thank Richard at Fearnalls enough! Through all of our house searching, we only found one property that we liked and Richard went above and beyond to help us secure a purchase. Richard also answered more queries from us than I’m sure he was required to, and always got back to us promptly. The whole process has been pretty stress free and I would definitely recommend Fearnalls!

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