Addison, United States
1250 W Lake St
N/A
+1 6305430607
Toilets
Wheelchair-accessible toilet
This location is the best I’ve been to hands down! I’m a new patient and let me tell you the customer service is amazing. Starting from Front end going all the way to the Back to get pre-tested for my eyes and see the doctor afterwards. All the employees were good to me and communicated well and as being really descriptive about what type of glasses I wanted. :)
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I went in today for my Diabetic and regular eye exams and new frames. This was my first time as a customer in this business. If I could give 10 stars I would. From the moment you make an appointment to the moment you leave, the staff - 3 wonderful young ladies and Dr. Albina treat you like you matter. Taking time to explain everything they are doing. Everyone was so kind and not making me feel like I was taking up their time. A big plus was sanitizing every step of the way and also engaging my chit chat! I recommend Eye Care Center to anybody wanting a professional friendly environment.
The staff are young, friendly ladies. They are very gentle and accommodating during a routine/annual check-up. The male eye doctor is very straightforward, easy to understand, explanatory, and professional. No waste in time during exams. Sanitization is a must at this place.
READ READ READ! This doctor changed my life, and Well he didn’t but he did! My whole life I had strabismus I told my past doctors they always said oh it’s something you have to deal with. I found dr, albina randomly online in August so i decided to try somebody new. The moment he came into my room he’s like you had one surgery for eye going in now it’s out? That’s weird is this something you want to fix I was so happy i wanted to cry. Since it’s my biggest insecurity. He referred me to somebody else that does surgeries and I just had my surgery yesterday. I will never be so much thankful as I am now. He didn’t fix my eye alignment but he led me the right way because he truly cares. I have perfect straight eyes now thank you so much. I will always refer you to everybody and my father is looking for a new doctor and I’m going to make him come here! Thank you and your staff!
How amazing & comfortable I felt! Nice to go see a doctor who is awesome with young children & explains everything he is doing in common language so you understand what is the game plan! Overall how truly an amazing experience! Excited I found an eye doctor in my neighborhood!!!! Please also note the eye technician I forgot her name sorry was outstanding so good with my grandson & when she took care of me she was detailed & explaining everything she was doing! Wow what a great experience!
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