Bangor, United Kingdom
Cyttir Ln
N/A
+44 1248355770
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I purchased 2 bikes recently and I found the staff to be extremely welcoming friendly and helpful. I could not praise them enough. The staff had plenty of time to help and give excellent advice even though they were very busy in the shop. if you are considering buying a bike I would definitely recommend you to support this Local bike shop. Me and my partner are very happy with our new bikes
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Phenomenal bikes, AMAZING CUSTOMER SERVICE. 5 Stars aren’t enough. I had my bike delivered to me and Matthew made sure I was happy and he did all the fine adjustments to suit my riding position.The shop is wonderful, they stock everything to do with bikes. It’s a one stop shop for all your biking needs. I met Enfys, Keiron, Henry and Sam and all of them were really friendly helping me with all the information and parts and gave me proper advice on my queries.You don’t get this kind of help at many shops.They gave me 10% back on the value of my bike to spend in store.Gareth,the owner was very helpful and I told him what a wonderful team he had there. The thing I loved the most was that everybody was just out there to help with no attitude and just doing their best to ensure that their customers were happy. I had a really great experience from the time I bought my bike until now and I’m sure they will look after all their customers just as well. This is the place you need to go If you want a great bike and great after sales service. They are also in the process of opening another shop near Colwyn bay. Thank you so much for helping me. I’m very pleased with my bike and very grateful. YOU ALL ARE FANTASTIC!!!
I agreed to buy an electric bike online at price of just under 4000 including a small 5% discount. The store staff told me that the discount could not be combined with interest free credit or a payment in full by credit card, nor could it be delivered without a 50 delivery fee despite boasting a various prominent parts of the website that purchases over 100 had free delivery. I agreed this and duly paid the monies by way of approximately half on a credit card and half by bank transfer, which I deposited into your their immediately. Within a day or two I found a U.K. website with the identical bike being imported from Spain at a considerably larger discount after the addition of VAT and with free delivery and I decided to withdraw from purchasing from Evolution Bikes. I did so with a clear conscience in that the company had done no work in beginning to build the bike and the only trouble I put it to was the refund of my money. I noted on the website that it offered “hassle free returns”. Subsequently the purchase from the other company went wrong in that there was a difficulty in getting the bike transported within the timescale promised. When I returned to Evolution bikes to say that I would now like to purchase the bike from them after all and that I hoped the original price agreed could pertain I was somewhat taken aback by the sales assistant saying “ it’s not as straightforward as that because the boss told me that “if he comes back later he’ll have to pay the full price” This is an incredibly petty and vindictive way in which to act. The company obviously thought it appropriate to punish me for changing my mind by daring to come back to it to make a purchase. The same day I went straight to another company where I purchased the identical bike at a discount and free delivery within 24 hours. Small-mindedness is the only way I can describe Evolution Bikes’ approach to a commercial transaction.
Having looked on their website for a bike and realising the one I wanted was in stock (I know, right?! Given the fact that everywhere is sold out for bikes at the moment, this was already looking good!), I gave their Bangor store a call and spoke to Enfys. I was looking to use my Cycle Scheme voucher through their store but with the hope that Evolution Bikes were willing to deliver (some bike shops only take the voucher in-store which is a pain) and Enfys reassured me that this was absolutely fine and guided me through the process. Evolution Bikes have a plethora of decent kit and if they don’t have what you want in stock, they are happy to call bike manufacturers to check compatibility and then order in what you need. From start to finish, the transition was smooth and Enfys was really considerate and happy to advise me in what should look to get that suited my needs the most. I won’t hesitate to use them again and recommend them to anyone who needs a hand on making the right decision that suits you. Thanks again!
Thanks for sliding on my leverset and cabling up and finishing off my Argon18 Krypton X bicycle last October costing me only @365 !
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance