Gravesend, United Kingdom
100 Old Rd W
N/A
+44 1474328604
The staff is OK, everything went quick(payment and shopping) no car wash as put on Google search. So this review is only for Google not working search engine. NO CAR WASH
like
Very nice people always helpful it's just down the road from where I work A2 motorcycles we get our fuel from Esso mfg Gravesend
Horrible staff, don't have one bit of manners to how to speak to a customer, right of the bat the guy was rude and the said what do you want in a rude manner. I said to him can you be a little polite. He then said to me to get off his property and said he is not serving me. He then said he is talking to police and will need to wait until he is done talking to them if i want to get served. Keeping in mind that he was calling them after i got at the window (temperature -2 7th January time around 9:30 to 10:00 at night). I then stood out side for good 10 mins and then he went to rearrange things on the shelves, still waiting to get served. I didn't know people at this place can make you feel this insulted. I wish there was voice recording with cctv so you can see for yourself how horrible that guy is. I hope some one can read this and retrain the staff so he knows what customer service really is about. All i am asking for is RESPECT.
Friendly and helpful staff and shop area is very well-stocked. Clean and tidy inside and out. Definately will return!
10.09.20 apx 07:10 rude staff! I got a coffee from the machine, half the milk shot out down the side of the machine so I was left with half a cup of coffee, said to the young guy behind the counter yout machines not working, he then said I had to pay for it, I said I wasn't going to pay for half a cup, he went to the machine, you could clearly see where the milk had hit the side of the machine ran into the drip tray, you didn't put your cup in properly he said, i did, I put it within the half circle guide.i said I want a full cup not a half cup, he then argued with me saying it is a full cup, no exaggeration it was half a cup. He told me to just take it, so I did, got in my car, he walks over to me asking me to pay! Gave him the coffee back. My work colleague pulled in the station straight after me, when I arrived to work I asked her if she got her coffee OK, she said no the guy was at the machine stuffing straws up the spout where the milk comes from, he said to her it was blocked!!!!
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