Cambridge, United Kingdom
379-381 Milton Rd
N/A
+44 1223472000
Fantastic service from EMG Kia CAMBRIDGE, full credit to the chap we dealt with Tom Lambert who was an absolute pleasure. Very open and honest, none pushy like most sales people. Made us feel comfortable, prepared to go above and beyond to have everything sorted for me in the limited timeframe I had. The communication and ability to follow through in keeping me updated every step of the way made this by far the best customer experience I’ve had in a long time. Easiest 5***** rating I’ve (already recommended you for our work fleet). Brilliant car with great spec, 7years warranty fantastic service happy customer. I’m going to be recommending you for a long time. Thanks Tom!
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Amazing experience, great communication and service. Very polite as well as understanding towards my needs . Fast service , ordered my car in December recieved it early January got recommended a very nice car at reasonable pricing . Thanks to Thomas Ash
After my service and MOT Yesterday I am very disappointed with the following: 1. My vehicle was not cleaned after booking this option,surely a quality check would have picked up a clean is required for good customer service. 2. After selecting a free collection & return service was not informed this was actually chargeable. 3. Reported during booking process a lack of power while accelerating further clarifying with the vehicle collection driver whether it was normal for the revs not to exceed 30,000 rpm while idle. This is the first time I have used EMG to service my car relying on a contact free web based serviced to be correct and honest Sadly this was not the case. Regards Brad Spanner
As a first time customer at EMG Motor Group Kia Cambridge, I certainly hope it's not my last time. We recently bought a Kia Niro and the whole process was excellent, from start to finish. Tom Lambert, the member of staff that we dealt with, was very professional and really reliable throughout. He made the test driving experience really relaxing, making it easy to get a true feeling for the car. Furthermore, he was really friendly and helpful during the sales process and ensured that the car was in an excellent condition upon the final handover as well. He was able to answer all our questions and we would deal with this group again. Many thanks.
EMG Cambridge I bought my Freelander 2 from Cambridge EMG at the start of April 2017, and have had trouble on and off ever since, some was sorted in the 3 month warranty period but just this week the new discs and pads on the rear have caused more problems, seriously will be taken action with trading standards and the small claims court against EMG Cambridge in the next few weeks. I do not recommend EMG of Cambridge avoid at all cost's! Also see picture mole grips left on track rod !
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