Ayr, United Kingdom
26 Crown St
N/A
+44 1292292991
My elderly parents picked up a 67 plate Peugeot Partner van last week. Van was not valeted or even washed. Engine bay was dirty and muddy. Information display on the dashboard is not displaying properly. Aftermarket stereo frame is hanging off and frequently falling off when driving. Osf wing has been badly painted and van came with no mats either. I spent 6.5 hrs correcting the paintwork, which had various scratches,scuffs and swirl marks, and then sealing it with ceramic wax as the van had no polish or wax on it. I then valeted the interior, which had hair, dirt and dust all over it. Pictures of the van after my work are included. Staff were friendly though, and the van drives well, but does pull to the left when driving. The van was mot'd and had some fuel put into it on collection. Would of been a higher rating if the van had been prepared to a higher level.
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Excellent service and aftercare. Friendly, professional and knowledgeable staff. Felt safe and covid procedures in place. Will definitely buy next car here. Thank you so much.
Absolutely brilliant service from start to finish. Bought my C Class from Elmbank around 2 years ago. Never had a problem since then and it needed new pads/discs this week. They hadn’t been done since the car was new so required to be changed. Kyle and the boys arranged for this straight away. Car back with me and feels like new. Great price, great service as always and wouldn’t go anywhere else! Thanks again boys!
No pressure to buy helpful and friendly. Go out of the way to make sure your happy with your purchase whatever the price you paid. Above all else no lies
Purchased my car recently to get back to work and can honestly say the customer service and after care I received from everyone at Elmbank Motors was fantastic and recommend them to everyone.
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