Elgin, United Kingdom
The Oakwood Forres Road
N/A
+44 1343552202
Amazing classes. So friendly and welcoming. Very informative and interesting. We had a great time, can't recommend this highly enough. We will definitely be back for more.
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Great team very helpfull
Very bad customer service - since March I am loosing the time I bought the house of course kitchen has been fitted , but in March I have ordered additional shelves and wine rack and flowing shelf of course I got the price but I am still waiting for order to be done - and i am loosing the time - I was calling so many times and they are promising to call you back - we went personally 4 weeks ago person spoke to us and informed that order has been taken , but we do not know when will be done - so it is blocking us from the further steps forward - I was calling personally twice and they are telling they will call you back and ha no answer - After the writing the review my call has been answered very quickly - I was really nice surprised and Thank you Elaine manager my shelves will be fitted on Friday - so If you would like to order additional to your kitchen just contact Elaine the manager she is a very professional , she answers phones and mails very quickly and you know where you are.So we got Friday - my additional staff after calling so many times it is fitted - I have promised to change a little bit of review so I am doing focusing on the positive points - design and fitting a very good - but I am not changing my opinion that customers and dealing with customers and answering time and communication it is a very bad and needs to be improved.
Having worked with Riverside Kitchens on a number of projects, we can highly recommend their design and dedication to deliver an excellent end result. We enjoy working with Elaine and her team.
Love our kitchen! Any queries we had were dealt with promptly , fitters were all really friendly and professional.
Deli
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