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+441865761405
Good quick repsonse, no messing about, but ... Politely informed me that sadly they don't repair microwave ovens, even if it's only the oven part that's failed, they won't touch a combination oven either.
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Broken oven two weeks before Christmas, fixed same day by Barry at Electric Aids, excellent service and competively priced.
Excellent service, quick efficient and very reasonable charges. Definitely recommended.
I have had dealings with this firm over several years. I have found them courteous, efficient and competitive on price. I have no hesitation in recommending the firm to potential customers.
Electric aids had repaired my microwave and cooker with very good customer service. However, I have had an issue with my cookers element (which they originally changed for me) I have had to chase them over the last 3 months to try and get it fixed. Their customer service has been appalling, promising that I will get a call back and it never happens. I have now given up and do not want anyone else to go through what I have with this company.
Five years ago I bought a washing machine from Electric Aids and I was very happy with it. Since then I have bought a fridge, a freezer and a cooker, each time the service I got was worse than the previous time, culminating in my cooker which was not what I had requested, and did not arrive when they said it would. The assistant in the shop was courteous but Barry, who fitted the cooker was brusque and off hand, blaming me for the wrong order and refusing to discuss my issues. I wish I had bought from any other supplier and I would not recommend anyone to buy white goods from Electric Aids, their aftersales service is worse than useless and their ability to get an order right questionable.
Called them to fix a washing machine door; Barry came and inspected the door, took advance cash and did not show up for next appointment to fix the door. Did not call back for several days although I left many messages on his answer phone and with his colleague in the shop. He finally came, installed the part and it turned out a few days later that the door was still not working properly. Called Barry, fixed appointment, again not showing up without notification. Called four times, each time being promised to be called back, which did not happen. No good unless you have infinite time and patience.
Excellent service and friendly manner. I particularly appreciated the care with which installation was carried out.
Deli
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