Jamaal Pratt
Let me just say, worst service ever! I never write reviews on restaurant or anything I do, however, my experience here was not good at all. To start, the lady at the counter didn’t greet us when we entered. I ordered carne asada nachos and my friend order carne asada fries. The lady repeated the order back to us, we then said, “yes, that’s correct”. Once we got our food, I noticed that she gave us both carne asada fries. I go back into the restaurant and there was a customer ordering his food. She noticed me waiting by the door inside the restaurant, but never asked me to come fourth. Once the guy that was ordering his food was done, he stood there waiting for his food and they were conversing. I then approach the counter and say, “Excuse me ma’am” she ignored me, didn’t look my direction and proceeded to smile in the guys’ face. Then she turns around and then hand him his food and he exists. She looks at me finally and says, “what do you want?” I said, “I ordered carne asada nachos and I got carne asada fries”. She then literally tells me, “ No you did not, you both ordered the fries”. I tell her, “no I know what I ordered, it was nachos and he ordered the fries”. She says to me then, “ok, so what you want?”, I retold her my order. My friend was standing outside and he must’ve heard us so he came back into the restaurant and starts asking “what’s going on”. I tell him and she says again “ no you did not”. So I then told her, “I know what the hell I ordered”. She says, “ok wait outside”. I said to her “no, you didn’t have this last customer wait outside so we do we have to”. Then I tell her, “you know what I don’t want”. I was very upset, I was so hungry after walking around the beach all day and I just could not believe this was the type of service I was going to deal with. I will NEVER return.
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