Edmonton, Canada
11811 Jasper Ave
N/A
+1 7804822360
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very disappointed with management of this location. Have been coming here for years with no issues. Dylan the manager tried to prevent me from returning a product which I was dissatisfied with even though I had original packaging, original receipt, had only been used once, and it had only been one day. When asked why I could not return it he could not provide an explanation and only after having him read the return policy multiple times plus wasting 30 min of my time did he provide me with a return. I feel as though the manager should be aware of his stores own policies. He still refused to provide a full refund and only returned as store credit. He then proceeded to state that I should not expect to be able to return things in the future and acted as if he was doing me a favour. Very disappointed by this experience and would like proper follow up from Rexall as Dylan is a poor representation of this company.
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No explanation for price increase. My first two doses of gardasil were 260 each (which is apparently already on the expensive side). The third was 390! Did you know that you can shop around pharmacies? And some will be better priced than others? It's not always drug manufacturers setting the high prices, sometimes it's the pharmacy itself trying to gouge you!
Very rude and non-helpful nurse.
Just spoke to Jasmine from the pharmacy, she was amazing, so friendly and helpful.
This is my favorite pharmacy I have ever been to! The staff are knowledgeable, helpful and caring. They always took the extra time and care into making my experience a pleasant one. From the student staff, to the owners themselves, every pharmacist who has helped me has been excellent at offering advice and precautions. They have even called to check up on me after I started taking a new medication to make sure I got home OK! They are truly caring, and their service is absolutely worth the wait, there is a reason why they are a busy pharmacy, and that is because the staff are all great!
Deli
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