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Nespresso Boutique

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Edmonton, Canada

nespresso.com
Coffee store· Appliance store· Coffee machine supplier· Boutique

Nespresso Boutique Reviews | Rating 4 out of 5 stars (5 reviews)

Nespresso Boutique is located in Edmonton, Canada on Southgate Shopping Center, 5015 111 St NW. Nespresso Boutique is rated 4 out of 5 in the category coffee store in Canada.

Address

Southgate Shopping Center, 5015 111 St NW

Phone

+1 8553255781

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingTakeaway

Accessibility

Wheelchair-accessible car park

Open hours

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W

Wes Inaba

Has always been my go to for home brewed coffee. I own two Vertuos and couldn't be happier. So far ahead of other models and brews. This locations is top notch and always so professional. And what I love about Nespresso is that they make recycling so easy. All for the red bags and you can collect your old capsules and just take them to Canada Post already prepaid.

E

EdgeCDN

Poor customer service. We bought a brand new machine and when we came in with the 25 off coupon for our first coffee purchase they told me we needed more info then just our machine’s serial # and the coupon. Apparently for them to assist us (after travelling a long time to get there) was the original purchase receipt. It did not say that on the coupon. It does not require that online. With all the tech these days I’m sure he simply didn’t want to help. He could had found that info on his computer...that he refused to even look at. Don’t waste your time going to this store as you can do everything online without the condescending tone and lazy staff.

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A. K.

Nice clean shop. Very informative staff and great deals. They also incorporate your online account in store as well which is nice. Spent a lot of time helping us find the right kind and even let us sample a few ones we were unsure of. Highly recommend!

J

Jason Ng

Long time Nespresso user, with great experiences from the West Edmonton Mall location. Very disappointed with the Southgate location. Had a couple strange incidents here. 1. After purchasing coffee pods, I asked for a sample of the new limited edition line. The customer service representative said I need to talk to the representative at the tasting station. I proceeded to the station and noticed the representative was swamped. I looked around as multiple sales representatives were only standing around. Little confusing since the process requires no special skills. Only insertion of capsule and pressing a button. I left without a sample. 2. I entered the store and purchased 50 capsules. Immediately after, I asked for a sample coffee of a new line. I was informed they cannot provide any samples due to their 15% sales event, requiring \all staff on deck\ on sales. I looked around and saw 5 staff members standing around. The store was far from being busy. Again, making a coffee involves insertion of capsule and pressing one button. I'm not sure why I keep getting this experience here. I've had numerous excellent experiences at the West Edmonton Mall location. Don't understand why it's operated so differently.

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Abigail Marschall

Awesome customer service! I was missing a pack of coffee and Trent, the manager, threw in an extra one for free. Love Nespresso coffee!

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