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Machine Mart Edinburgh

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Edinburgh, United Kingdom

machinemart.co.uk
Tool store· Tool & die shop· Welding supply store· Wood stove shop

Machine Mart Edinburgh Reviews | Rating 4.1 out of 5 stars (5 reviews)

Machine Mart Edinburgh is located in Edinburgh, United Kingdom on 163-171 Piersfield Terrace. Machine Mart Edinburgh is rated 4.1 out of 5 in the category tool store in United Kingdom.

Address

163-171 Piersfield Terrace

Price range

$$

Phone

+44 1316595919

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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B

ben harrison

Very disappointing experience. I run a catering trailer and my previous generator decided to stop working. I poped in to machine mart on the Sunday to enquire about a replacement generator. They didn't have what I needed in stock, if I came back the next day Monday he would order and it would be delivered Tuesday at some point. So arranged to come back with cash the next morning. I arrived he then said it would be Wednesday delivery. Ok I could live with that Wednesday came and went I contacted the manager at 17.45 who guaranteed again it would be there before 18.00 Didn't arrive I couldn't stress enough how important it was i get it when agreed as i need it to work. If it hadn't arrived by Wednesday I would be back to take my payment and buy elsewhere. I went back to store to speak to the manager, who was off!! He hadn't passed on any information at all to the assistant manager so he was clueless as to why I was there. I was told i couldn't get a refund because they dont hold cash and I would need to come back after the weekend when they might have taken enough cash!! I asked to speak to an area manager and was told this was impossible and it's not company's policy?? The manager said he had also organised for direct delivery to my home, when speaking to the supplier it was to go direct to store I managed to speak directly to the supplier of the generator who stated it would arrive until friday at the earliest and wouldnt guarantee a next day delivery Which meant no work for the week!!! If the manager had been honest from the start I could have made arrangements to either buy elsewhere or hire a generator for the week I would not recommend buying from here as I feel I've been lied to from the start, Ive lost a weeks worth of work, I felt I wasnt really given an option due to the lies and miss information from the manager. My complaints have been ignored. Very stressful and disappointing experience!!

R

ROSS R

I made a quick phone call to the Edinburgh store today so I could check availability for an Impact Wrench (Model CEW1000) The guy on the phone was really helpful and let me know that stock was available and I could purchase whenever suited me. I headed straight up to Machine Mart to make my purchase. The store was set out nicely for social distancing and it was straightforward, stress free, quick in and back out again. The guys on the counter were great. Well and truly recommended.

D

DFullz Global Brand

Efficient store, nice staff and a quick service at really competitive prices.

M

Mary Stanton

I'm a cabinet maker. I'm finding that some of the hand tools eg hand plainer were cheap rubbish. Not all of us are DIYers.

D

Daryn Ritchie

Exelent service. Verry helpfull staff

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