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East Sussex Emergency Dental Service

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Saint Leonards-on-sea, United Kingdom

esht.nhs.uk
Dentist

East Sussex Emergency Dental Service Reviews | Rating 3.2 out of 5 stars (5 reviews)

East Sussex Emergency Dental Service is located in Saint Leonards-on-sea, United Kingdom on Battle Rd, St Leonards, Hastings. East Sussex Emergency Dental Service is rated 3.2 out of 5 in the category dentist in United Kingdom.

Address

Battle Rd, St Leonards, Hastings

Phone

+44 1424850792

Amenities

Toilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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B

Brian Campkin

Cant thank the dentist and dental assistant enough for the treatment I received last night I had to make an emergency appointment. Due to severe tooth pain which had been present for a few days. The extraction went perfectly I felt no discomfort during or after the procedure. And for the first time in a few days Felt totally at ease and relaxed throughout. Thank you c

M

M John

Sat on the phone for 2 hours in a queue my number didn’t change from 2nd place, in terrible agony with my teeth, Christmas Day ruined and they didn’t even answer the phone to me, Whqt a joke of an emergency service!

R

Ronald Cooper

Telephoned as per website instructions. Receptionist was very calming and after a couple of questions gave me a time to be there. On arrival I saw the receptionist who I spoke to on 'phone and the dental nurse. Filled in the consent form and then went straight in to see the dentist. He was great, felt at ease straight away. I would do it all again without fear. Came away pain free. Many thanks to you all.

P

Penny Saxby

This service was brilliant. The Dentist,the dental nurse and receptionist were so kind and helpful. The outcome of my visit was a pleasant surprise as my expectation was exceeded. I felt very vulnerable due to an abscess which was very painful and my Dentist has not been very caring and had not listened to my concerns. The offending tooth was taken out and I am now pain free. Thank you so much to the wonderful staff at Arthur Blackman Clinic.

C

Christopher Cormack

The actual service may be good for all I know, but it is supposed to be an emergency service and actually getting to be seen seems to be an annoying problem. I phoned at 18.30 in order to get an appointment, what I judged to be the earliest time possible and immediately found myself 12th in a queue. If I had known then that they only treat 10 patients each evening (mentioned in another review), I could have given up then. It took one hour 20 minutes to get to the front of the queue. There then followed 5 minutes of questions and writing down my details, only at the end of this to be told that they had already filled up their clinic for the evening so I could not get treatment. Why is this annoying? The telephonist took an average of 7 minutes with each call before me and, judging by what she said to me, she should have been able to wrap up each call in less than 4 minutes. As it was, anybody who was after 10 in the queue could have received a recorded message advising that the clinic was full for the evening and inviting the caller to leave contact details in case there was a 'no show' or 'cancellation' among the first 10 lucky callers. That way we wouldn't have had to listen to their pain-inducing canned music for almost 90 minutes! But is this really an 'emergency service? I think not.

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