Hamburg, Germany
Simon-von-Utrecht-Straße 31
$
+49 40309933
N/A
The building is absolutely beautiful and interior is so cozy. The food was good but nothing spectacular but fresh and nicely placed on the serving platters. But what takes this place down is the service. Got food before drinks and forgot some drinks to the able which we ordered and then the timing of serving of food was so much apart that we finishes most dishes and then 30 mins after came on of the sides we had ordered. But the staff was nice and kindly apologized. I think this place for sure have potential to have a five star but need to work on the service and timing of serving
like
great atmosphere... friendly and professional staff.... menu has diversity... I ordered Cesar Salad with spicy chicken it was good but salty... sushi was perfect and well presented... salmon was perfect .... recommended
Promising venue and food let down by s-l-o-w service and a kitchen that can’t cope when busy. We arrived as a group of 7 and had great service at the bar as we waited for our table. We were seated at 8.50pm and ordered at 9. Nothing happened until 10pm when some edamame arrived. Water, lost. Wine, slow and had to be chased. Manager (when I complained) nice enough but weak and ineffective. Apologised, said they were rushed. I asked why he hadn’t communicated rather than just hiding. Food when it arrived was very good - worth the higher-than-average price. No adjustment made to the bill. Retired to the bar where once again good service from friendly staff (and a sub-1hr wait for our order!). Summary: good food, nice ambience, rubbish and inept service in the restaurant, good bar.
High end restaurant with a very good service from a polite and attentive staff. The meal,I had the sushi, was one of the best I ever had. The presentation and taste were all spot on. I recommend vividly !!!!
Great staff!
Deli
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