Düsseldorf, Germany
Zollhof 3
N/A
+49 2117817070
Very very poor service. They sent a poor quality product that was clearly a B Class or second product with a major failure in it. A toilet. They then refused to listen. Eventually a representative from DURAVIT came and confirmed that the product was of inferior quality. They promised to send a new one but that has never arrived. Now I wait over 10 weeks. They dont answer emails of the phone. I would certainly not recommend anyone buys anything from this company
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I am just writing to say thank you for your service. My order arrived a few days before delivery date with everything as ordered and well protected by packaging. \u003e I had read a few bad reviews online but I have to say that my experience has been excelent. Great prices too. \u003e Once again thank you. I am in the process of ordering again, for the main bathroom remodeling.
I bought online several items from this sotre and I want to tell you that this is the best online market of bathroom accesories. The shipping is very quick, the prices are better that in my country ( Romania), they have lots of items on stock, and the staff is excelent ( I ordered 4 bathroom accesories, and by mystake one of the was another colour, they saw this mystake, they emailed me and they modified my order). In conclusion THEY ARE THE BEST. Thank you again for all your hlep, and for sure I am going to buy more things from Reuter.
Very good service. My order, delivery to UK, via UPS, did not reach me. Delivery report said it was left outside the door - even though we were at home all day, expecting this delivery. Reuter were good to listen to the complaint and immediately sent replacements which arrived fine. After several orders of high value, all delivered fine, this was the first complaint on a relatively low value order and Reuter were great at resolving it quickly.
Ordered the complete bathroom interior for our renovation project in Ireland. All units arrived in good condition, the communication throughout the order and shipping process was perfect.they even reviewed my order and highlighted some mismatches/ mistakes I had made and changed the order accordingly on my request.
Excellent company to deal with. Very efficient. Good value for money.
Nice election of bath furniture for reduced prices. Well worth a visit.
Much cheaper than here in uk. After frantically searching for the proof of existence of this shop. My friend ordered everything after searching for any uk companies selling keuco, hansgrohe bathroom fittings and saved over 200. Paid online but using his visa debit was charged 35 (transfer was available for free but nobody could tell us how to do it) but also his bank charged 44 for exchange so saving was in the region of 150. Communication was a little difficult due to the language barrier of scouse v german but was received within a few days of ordering and ups tracked parcel all the way. All in all have to say good company.
Deli
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