Düsseldorf, Germany
Aachener Str. 126
N/A
+49 2116887550
In-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Service was excellent. Shop is bigger and has more brands than their other branch in Düsseldorf. I found someone who was able to speak English to help answer my questions. Because of that I was able to buy the bike I wanted. The service center though I struggled with my limited German skills since the person manning it does not speak English. Regardless I highly recommend this store.
like
The shop has a big variety of bikes to look at. Though, we waited for 30min before someone could help us. In the past the customer service has never been good, but this time it was really unacceptable. When we found the bike and tried it, we wanted to buy it but we were going to have to wait more than one month. They didn't even ask us if we wanted to look at another bike... so we simply left and most probably not going to come back.
The shop is quite big and almost every essential thing is available. Bought three components without any hassle .The best part is how they attend their customers. The the person was really nice and helpful. He even installed all the components very quickly, of course free of charge. Saved hours and lots of effort. I am more than satisfied.
Very professional service
These guys are fabulous! I would highly recommend this bike shop. After having a really bad experience in another shop, we came here and was so pleased with the huge selection of bike's and truly great customer service. The man who was helping us spent so much time talking to us about the different features of the bikes, making adjustments so that they would fit me better. He kept bringing me different bikes to try, and in the end sold me exactly what was perfect for me. I am so happy with the customer service here. Plus, they have a nice big space outside their doors that you can take each bike for a test ride to see if it is a good fit for you. Don't waste your time with other bike shops. Just go here!
Deli
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