N/A
+441223345640
Good range of equipment and a nice sized gym but not in the cleanest condition.
like
Extremely dirty. Images speak for themselves. No toilet paper. No paper roll in the gym area. Nobody cares about cleaning or basic maintenance. Plus, one of the Jacuzzis has been broken for weeks. The other one is far too hot, despite having reported this they haven't done anything.
I signed up for a 12 month contract in October. Under the terms and conditions, you are entitled to opt out of this membership if you have moved to an area 5 miles from your home club. In March, I not only moved 5 miles from the home club, I moved country. I provided the required proof from the landlord of the changed address. Upon receiving this proof, the staff said they'll update their database system and the direct debit should stop taking money out of my account in one month. For the next 3 months, the direct debit was still taking money from my account, so I called them and they reassured me saying the direct debit should stop. After another month, I decided to cancel my direct debit since I didn't want to pay money when I was not going to the gym, since I was in another country. It is now October, 1 year from starting the membership, and I received a call from DW asking to pay my outstanding debt. I explained to them my situation, and they said they'll take a note of that and everything should be sorted out. I received an email today that they have appointed a third party to collect my outstanding debt to DW... Avoid this company at all costs.
I didn't go to the gym but rather the sports store and I found the place large, adequately stocked, staff were friendly & prices quite reasonable. I came here on a Sunday afternoon around 15:30.
Came to gym on Sunday 8 am and its shut, nobody off the staff bothered open gym , don’t know why I pay money for not gething service. Very disappointed
Deli
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