Durham, United Kingdom
29 High St
DH1 3PL
Durham
United Kingdom
+44 3457212212
Excellent service in bank as well as by phone, the staff can't be faulted, I will not use another bank
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A ludicrous unprofessional bank. My sister and I were left a small bequest and needed to open a joint account to take the funds; I, fool that I am, got a poor credit score when I forgot to pay a bill for polish zlotys (I go there for private dental work). These disgusting credit agencies!! The coop behaved like zombies following orders with no human empathy and refused to open the account! We went elsewhere. I always avoid coop shops, now I add another of their offerings.
Unable to contact someone to talk to and resolve my query. Tried online and still have a problem with online chat.
Been with them many many years best bank and best staff by far
3 hours of trying to speak to someone about my elderly parents problem only wanted them to be sent a new pin number. Today I will have to take my mum of 87 to Durham, cos that's the nearest back to her during covid when she should be protected just to get a new pin. Disgraceful
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