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Came here for my husbands birthday. We came on a Saturday evening knowing it would be busy. When we got to the registration desk it was assumed we knew we were suppose to register online before we got there, which never being here before we weren’t aware of this. The registration process took a very long time. We were told 2-2 1/2 hours to ride the karts. It ended up being almost 4 hours. Although it’s a fun ride it’s not worth the wait. I also think it’s way overpriced, as is the food. They should have signs while you’re waiting in line to jump on your phone and register. There’s also no way to know if your race is up unless you’re downstairs watching the monitors. There should be monitors upstairs with the same information. I know they call racers over the speakers but with the noise of the karts and people, and poor quality of the speakers it’s impossible to understand what’s being said. The race was fun but nothing super special. We won’t be back.
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Staff very rude, not friendly, unprofessional. Would not recommend. We walked in confused as to where to register, no one offered help, after spotting and asking an employee he was very rude and short on giving us directions. The workers probably should’ve called off if they were having a bad night.
The staff were great! Very helpful, polite and informative. The arcade has multiplayer games you can play while waiting for your next heat on the course, the courses were badass and we won a free hour of axethrowing by just tagging them on instagram. cant wait!
Staff slow af and even give the correct service
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