Duncan, Canada
102-109, Trans-Canada Hwy
N/A
+1 2507153712
Wheelchair-accessible entrance
Renewed my car insurance here because another Hub location was super helpful with my house insurance. Was super helpful and knowledgeable and even managed to save me some money. Will be renewing my car insurance again there next year for sure!
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Just a quick thank you to all the staff at Hub for operating through this covid inconvenience. It was evident the staff put in the effort for us to still receive great service. Kim has personally handled my 2 vehicles over these months, as well as my daughter's 2 cars. Most appreciated was her being able to help my youngest daughter navigate some red tape by phone. I've always received great service from the staff at Hub over the yrs.
Waited outside for about 5 minutes it was a quick efficient well organized system. Once inside it was quick and organized I did have all my paperwork ready signed and the necessary paperwork ready to go. you can definitely tell they are doing a thorough sanitation between clients at the desk. With plexiglass shield in place.
Worst customer service ever. I visited your office on Monday but you were closed. I called the phone number displayed on your door and spoke with one person who transferred me to another phone number where I was asked to leave my name and phone number. Never heard from that person. Went back today where I was told that there was nobody in your office to answer my question and confirm whether or not I have appropriate condo insurance on my unit and was asked to call or send an email to an offsite agent in the hope that this time I would here from you guys. I was told you were very busy. Well, if you are too busy to call back a customer after 3 days, it is time for me to go shopping for car and condo insurance somewhere else. Insurance issues can be time sensitive but you do not seem to care.
Really great and quick service (first time and will be going back from now on!) Chelsea had helped me over the phone with my renewal and even without being there in person she was so friendly and helpful and made my whole experience great !
Deli
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