Duluth, United States
3090 Satellite Blvd
N/A
+1 2565686924
Been going here with all of my Infinitis'; Great location, friendly staff and always accommodating. The only changes I've noticed is, that they've gotten better, which seems impossible from perfect.
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My AC on my Black 08 G35 had gone out. I went to the Dealership on July 05 2019 and I was greeted in a timely manner. I was then assisted by Harvey. I explained to him what was going on with my car and he took the time to listen and write down what I was saying. He then verified some things and took my keys and gave me a loner car while my car was in the shop. He then called me the next day and was able to explain to me what was going on and that they were able to fix the car. This was done in a timely manner as well. When I returned to pick up my car I noticed that it had been washed and was looking better than I had given it to them. I now have my car back and the AC is blowing stronger then ever. Harvey also advised me on some other key important issues that I have been overlooking but needs to be worked on soon. I would like to thank the Mechanic, Detail team, the person who greeted me, the loaner car guy, and Harvey for a job well done and I would certainly use them again if the needs arises! Thank you, Infiniti Duluth!
Awesome! Bought a car with ease. Consultant was excellent at his job. He made the experience pleasurable.
DO NOT GET YOUR VEHICLE SERVICED HERE On 11/09/2020 at approximately 3:30pm, I went to get an oil change after driving from Atlanta airport. My car was totally fine before the oil change and when I was trying to leave the lot my car would not shift. Went right back in and they stated I needed to replace my transmission valves which would cost me approximately 2,300.00. My car was working PERFECTLY fine before the oil change and now they want me to pay 2300 to get my car repaired which is absolutely ridiculous. Service management did not want to assist in any way either. This place is a complete rip off (hence the other negative comments) I should’ve looked at the reviews before coming in here. Someone may respond to this message stating “it’s not their fault” etc don’t believe their bs. Do yourself a favor and get you car repaired and serviced else where because they’ll make you pay for something that’s their fault. Save your time and money. The diagnosis report did not state anything about replacing my transmission valves either. Absolutely ridiculous.
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