Hennessy Cadillac

My wife and I drove down from Nashville to purchase a vehicle and absolutely would recommend this dealership. Greg Simpson did a fantastic job of making sure we were happy with the vehicle we drove to see. The way Hennessy Cadillac handled the transaction was nothing but professional and friendly. They made the 4 hour drive worth our day in getting the vehicle we loved. Chieb the finance guy was awesome in handling all of the the paperwork and the finance process. I would highly. recommend them to anyone in the area or from another state.

like

Report

12-19-2020 Hennessy Cadillac dealership is as good as any I've dealt with in my lifetime (I'm 65). I do have one complaint that cost me money. When I inquired to my sales person if the selling price could be reduced he said he could only waive the 717 dealer doc fees. So on the initial paperwork it showed the original asking price and then a 2nd line showed a discount of 717. He did however mention we would have to discuss this with the finance manager ... and so we moved forward. When we met for final paperwork and signing at finance office we did not get any discount off the asking price! They added the doc fees of 717 then showed a discount of the 717 which is a NET-ZERO effect to the asking price. They kept telling me this was my discount on the sale! In fact their web site clearly indicates the doc fees are 'already included' in the asking price unless otherwise stated which was not stated not included for this particular vehicle. I argued and stated my case and that point about it for 15 minutes and got nowhere with the finance person. In the end I gave up and bought the vehicle at the asking price only because I did very much like it and had searched for one like it for a while. I almost wanted to just walk away. I feel I was not treated correctly and would have preferred to have been told from the beginning there was no lee-way to reduce the asking price.

like

Report

Great service! Our Sales Representative was Ms Roxana. She took care of our choices and need with respect and professionalism. She was knowledgeable enough to explain features and suggest alternatives. And eventually we bought our new XT6 from them. Also Mr Joe was nice enough to answer our questions about Cadillac’s sales and support. I strongly recommend Hennessy Cadillac. Keep it going!

like

Report

I've never been a fan of car salesmen, but working with David Bacchus was an absolute pleasure! He was honest and upfront. He kept me informed on everything during the process. It was one of the most pleasant car buying experiences I've ever had! If you are looking for a car, go see David!!!

like

Report

I have never had a car buying experience as easy and painless as this! Terrance ‘Big T’ Faison was phenomenal and worked very hard to get me a great deal on my new 2020 CT5! This was one of the fastest car purchases I ever had and even the time I spent there, the staff were extremely nice and friendly. The service I received there is rare! I DEFINITELY recommend anyone shopping for a vehicle to start there!

like

Report