Downers Grove, United States
2300 Ogden Ave
N/A
+1 6302974672
I had found a car on the website and received a phone call from the salesperson, Steve, to check in on questions. We scheduled a time to come in, and Steve had the car pulled up and warmed for me! He was knowledgeable about the car and very helpful! We worked out pricing and the finance team was also very understanding and accommodating. Buying the car was the quickest I've experienced... and cherry on top? They delivered the car to my house because I had driven in on my own! The team really went above to help me out! Thanks to all!
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Worked with Chris Tovar. Patient, knowledgeable, no nonsense. Total opposite experience compared to the jokers at Castle. Dealership itself was clean, comfortable. Researched my vehicle in advance, they had several good choices at the price and option group I wanted. Process was smooth, painless. Recommend this dealer, recommend working with Chris.
Very pleasant experience. Sales person was very professional. He really listened to our needs and offered options. He was fair and not pushy. All staff was friendly and made me feel very comfortable. Got a beautiful vehicle and will definitely recommend this store to friends. Thank you Bill Kay GMC!!
Went to purchase a new vehicle, we negotiated a price, only to learn AFTER the fact that a feature was removed (NO TRANSPARENCE IN THE TRANSACTION) Upon trying to get it resolved NEVER heard back from the Showroom manager etc. All they cared about was getting that sale. I will say their service dept. manager is VERY good (based on past experience with previous vehicle).
Herb was my sales guy. He took care of everything! I told him what I could afford and he was able to upgrade my aspirations! Im so happy. I highly recommend Bill Kay GMC Buick, they've done right by me! Yay Buick!
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