Hessle, United Kingdom
1-3 Swinegate
$$
+44 1482644445
N/A
Customer service non existent. Paid over 30 for our order and when it arrived the wedges were missing, was told there was nothing they could do unless we want them in an hour.. no apology whatsoever but we could have them next time. I think all in all shocking service for such expensive food , also pizzas were cold and hardly any cheese on them. Meat was insipid , won't be using again , total waste of money
like
Says it's open on Google until 5am. Tried calling to confirm at 10.45pm, nobody answered even though they were still open. Arrived at 11pm. Staff said it was closed and completely ignored when I asked for help finding the next closest branch. Really disappointed.
We ordered pizzas from the app for delivery from the Hessle store, the pizzas never turned up. My partner rang to see what the delay was to be told they don’t deliver to our address or we had got our address wrong and to ring a different store. We double checked the email which stated it was been delivered from the Hessle store to our address. We rang different stores to be told by them it was Hessle that had taken our order. I called Hessle back and the individual I spoke to on the phone had no customer service skills whatsoever and was quite frankly rude and couldn’t give me any answers. If I could give it zero stars I would, we will not be ordering from them again.
Ordered for delivery, have done the past two weekends and delivery has been fast and food is perfect and hot. This weekend we waited over an hour and the tracker stated ‘ready for collection’ when we had ordered delivery waited and waited called and spoke to someone he was extremely dosile and clearly had no customer service skills whatsoever, I had to say do we get an apology or an explanation? As all he said was yeah we’re busy? like it was my problem and not theirs! Terrible service for such an expensive pizza. If the person on the phone was intelligent enough to say sorry for the delay and explain we would reorder and be satisfied with that but not after his attitude stank so bad. Embarrassing for such a good company.
First time visit to Domino's, good choice on the menu. There was a special offer on any sized pizza for a fixed price, I obviously chose the largest on offer. I went for the spicy beef with jalapeños. It was ready in next to no time, there's a screen with your order on, counting down until it was ready. I couldn't fault the pizza, absolutely spot on. I'll be back before the offer ends! :)
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